10 November 2012

British Gas Issue M*****

Okay, so your Gas meter is reading M***** (no i'm not swearing)
So what do you do?
Well we had this issue recently and after taking the card out, wiping the chip with a dry cloth and putting it back in we still got the same.
So we contacted British Gas, and the lady was extremely helpful, telling us we needed a replacement meter. Within at least four hours ours was replaced (on a Sunday) but that is because we fit a certain criteria putting us ahead of the list so don't expect your situation to be the same or just as quick but you should need a new meter definately. You'll also likely get a new card sent to you as well. Speaking of the card we were also told not to leave it in the meter as it drains the battery, apparently.

Hope this helps